Privacy Policy

  1. Data protection overview

    1. General

      The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

    2. Data collection on our website

      1. Who is responsible for the data collection on this website?

        The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

      2. How do we collect your data?

        Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

        Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

      3. What do we use your data for?

        Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

      4. What rights do you have regarding your data?

        You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

    3. Analytics and third-party tools

      When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

  2. Hosting

    1. Webflow Hosting

      Our website is hosted on Webflow Inc.. Webflow Inc. acts as our data processor and processes your personal data on our behalf.

      Webflow, Inc. provides the online e-commerce platform that allows us to sell our products and services to you.

      Your data is stored through Webflow data storage, databases and the general Webflow application. Webflow store your data on a secure server behind a firewall.

      The data stored by the Webflow Inc., as listed in the previous item, will be stored for 24 hours and then automatically deleted from the log files.

      The legal basis for data processing is Art. 6 Para. 1 lit. f DSGVO. The legitimate interest lies in the faultless functioning of the website. Webflow, Inc. has certified itself within the framework of the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list ).

      For more information about Webflow Inc.'s privacy practices, please refer to Webflow's privacy policy at: https://webflow.com/legal/eu-privacy-policy.

      1. Contract data processing agreement

        We have signed a "data processing agreement" with Webflow Inc. in which we obligate Webflow Inc. to protect the data of our customers and not to pass it on to third parties.

  3. General and mandatory information

    1. Data protection

      The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

      Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

      We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

    2. Information about the responsible party

      The data processing controller on this website is:

      ILOS Projects GmbH
      Brauerstraße 12 A
      76135 Karlsruhe
      Deutschland

      Telephone: +49 (0) 174 3384704
      Email: info@ilos-energy.com

      The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

    3. Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

      In the event that data are processed on the basis of Art. 6 Para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this data protection declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Para. 1 GDPR).

      If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection persuant to Art. 21 Para. 2 GDPR)

    4. Revocation of your consent to the processing of your data

      A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

    5. Right to log a complaint with the competent supervisory agency

      In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

    6. Right to data portability

      You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

    7. SSL or TLS encryption

      For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from „http://“ to „https://“ and also by the appearance of the lock icon in the browser's adress bar.

      If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

    8. Information about, rectification and eradication of data

      As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

    9. Right to demand processing restrictions

      You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section „Information Required by Law.“ The right to demand restriction of processing applies in the following cases:

      • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
      • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
      • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
      • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

      If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

    10. Rejection of unsolicited e-mails

      We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section „Information Required by Law“ to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

  4. Data collection on our website

    1. Server log files

      The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

      • The type and version of browser used
      • The used operating system
      • Referrer URL
      • The hostname of the accessing computer
      • The time of the server inquiry
      • The IP address

      This data is not merged with other data sources.

      This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

    2. Cooperation with contract processors and third parties

      If we commission third parties with the processing of data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 DSGVO.

      If we disclose data to other persons and companies (contract processors or third parties) within the scope of our processing, transmit it to them or otherwise grant them access to the data, this shall only take place on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, in accordance with Art. 6 Para. 1 lit. b DSGVO for contract fulfilment is necessary), if you have consented, if a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

    3. Request by e-mail, telephone or fax

      If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

      The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.

      The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.